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Channel: support.ticketbooth.com.au :: Help for Ticket Buyers
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Change My Phone Number For Mobile Tickets

Your mobile number allows us to send your mobile ticket to your smartphone 1.Log in to your account. Vi...

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View and Printing Tickets

Ticket Buyers can view and print their tickets from the My Tickets Section 1. Log in to your account. V...

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What is the My Tickets Section

My Tickets is where ticket buyers can view their orders, re-print tickets or re-send their mobile tickets. Lo...

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I want to purchase tickets but the event page says "Tickets are no longer...

This message means one of two things: You're out of luck and the event is sold out. Online and Ticket...

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My Tickets Won't Print

When your tickets aren't printing its usually due to your computer not having adobe acrobat installed, or a ve...

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I want to upgrade my ticket.

For security purposes, Ticketbooth does not store credit card information to the system and because of this, w...

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I need to change the schedule of my tickets.

Ticketbooth will allow you to swap your ticket to another date/time provided that the preferred schedule has s...

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How do I change delivery methods?

To help our event organizers, we do not currently allow customers to change the delivery method for their tick...

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I entered the wrong email address when placing an order.

For your security, we do not allow customers to change the email address on an account without signing in to t...

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Changing Ticket Holder Name

Ticketholder is only required when there is an issue with your tickets and we may require identification to pr...

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